1. Connectors
2. Zoho CRM Contacts

SyncPenguin's connector for Zoho CRM contacts

Sync your Zoho CRM contacts two-way or one-way with other apps and services

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Customer information in Zoho CRM often has to be retyped into email apps, phones, marketing tools and accounting software. That copying wastes time, causes typos and leaves outdated or duplicate records everywhere. The Zoho CRM Contacts connector removes this manual work by keeping contacts in sync across your tools. New contacts, edits and deletions are carried over automatically, so every app and every team member works with the same up-to-date information.

How does it work?

The Zoho CRM Contacts connector lets you sync your Zoho CRM contacts with the other apps your business relies on, including Outlook, Google Contacts, Microsoft 365, iCloud, HubSpot, Mailchimp, accounting tools and other CRMs. Choose one-way or two-way syncing, or connect one Zoho CRM account to many contact lists. You can decide exactly which contacts get synced, map standard and custom fields, and add your own no-code rules. You don't need any technical skills. Once it's set up, SyncPenguin keeps your contacts accurate and up to date automatically.

What can Zoho CRM contacts be synced with?

ActiveCampaign

Contacts

Attio

Contacts

Capsule CRM

Contacts

Copper CRM

Contacts

Exchange On-Premises

Contacts

Freshdesk

Contacts

Freshsales CRM

Contacts

Google

Contacts

HubSpot

Contacts

iCloud

Contacts

Mailchimp

Contacts

Method CRM

Contacts

Microsoft 365

Contacts

Microsoft 365 GAL

Users and org. contacts

Nimble CRM

Contacts

Notion

Contacts

Outlook

Contacts

Pipedrive

Contacts

Quickbooks

Contacts

Salesflare

Contacts

Salesforce

Contacts

SendGrid

Contacts

Shopify

Customers

Square

Customers

Xero

Contacts

Zoho CRM

Contacts

Popular real-world use cases

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  Keep Zoho CRM contacts and Outlook contacts in two-way sync, so sales reps can see up-to-date customer details in their mailbox and on their phone.

  
• 
  Sync Zoho CRM contacts to Google Contacts, so the team gets caller ID and email autocomplete on Android phones and in Gmail.

  
• 
  Distribute Zoho CRM contacts to the Microsoft 365 mailboxes of the whole sales team using domain-wide access, with each rep receiving only their own region or accounts.

  
• 
  Sync Zoho CRM contacts to iCloud Contacts so they appear automatically on iPhones, iPads and Macs.

  
• 
  Keep HubSpot and Zoho CRM contacts in sync when marketing works in HubSpot and sales works in Zoho CRM, or during a gradual move from one CRM to the other.

  
• 
  Send Zoho CRM contacts with a specific lead source or custom field value to a Mailchimp audience for targeted email campaigns.

  
• 
  Keep customer contact details in QuickBooks or Xero aligned with Zoho CRM, so invoices always go to the correct email and address.

  

  
• 
  Add new Shopify store customers to Zoho CRM automatically and set their lead source to 'Online Store' with a custom rule.

  
• 
  Connect Zoho CRM and Pipedrive so two teams or partner companies using different CRMs share the same contact list.

  
• 
  Sync one Zoho CRM account with Outlook and Google Contacts at the same time, so team members using either platform get the same customer list.

  

  

Key features

Two-Way Sync

Changes made in Zoho CRM or in the connected app are synced in both directions, so contacts stay consistent everywhere.

Custom Fields

Sync your own Zoho CRM custom fields, including text, picklists, numbers, dates, checkboxes and formula values.

Complete Contact Details

Sync names, company, job title, multiple phone numbers, both email addresses, mailing and other addresses, birthdays and more.

Smart Filters

Sync only the contacts you need, for example by lead source, department or any custom field value.

No Duplicates

An optional initial merge matches existing contacts, and ongoing syncing updates records instead of creating copies.

Affordable & Scalable

With SyncPenguin you only pay for changes to your data, regardless of how many contacts you initially have, or will have in the future.

Supported fields

First name Last name Salutation Job title Department Company (account name) Vendor (read-only) Lead source Description Birthdate Emails (primary and secondary) Phones (work, mobile, home, fax, other) Addresses (mailing and other) Custom text fields Custom multi-line text fields Custom phone fields Custom email fields Custom website fields Custom picklist fields Custom number and decimal fields Custom date fields Custom date/time fields Custom checkbox fields Custom formula fields (read-only)

Things to note

• Zoho CRM stores up to two email addresses per contact (primary and secondary). If the other app holds more, the first two are synced.
• Zoho CRM has one field each for work, mobile, home, fax and other phone numbers. Extra numbers of the same type in the other app are not synced.
• Zoho CRM stores two addresses per contact: Mailing (synced as the work address) and Other.
• Vendor and formula fields are calculated or managed in Zoho CRM. They can be synced from Zoho CRM to other apps but cannot be updated by SyncPenguin.
• Lookup, multi-select picklist, currency and file upload custom fields are not available for syncing yet. You can often copy their values into a supported field type in Zoho CRM if needed.
• Some special characters (/, \ and &) are removed from phone numbers when they are saved to Zoho CRM, so they pass Zoho's phone format checks.
• This connector syncs the Zoho CRM Contacts module. Zoho CRM meetings and tasks have their own SyncPenguin connectors.
• To detect changes, SyncPenguin needs each contact's 'Modified Time' value, so it must be available to the connected Zoho CRM user.
• Deleted contacts are detected through Zoho CRM's deleted records list. Contacts permanently removed from the Zoho recycle bin before the next sync may not be picked up as deletions.

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Frequently Asked Questions

Can I sync Zoho CRM contacts with Outlook or Google Contacts?

Yes. SyncPenguin can sync Zoho CRM contacts with Outlook, Microsoft 365, Google Contacts, iCloud and many other apps, either one-way or two-way.

Does the sync work in both directions?

Yes. You can choose one-way or two-way syncing, and set separate rules for each direction, such as whether new, updated or deleted contacts are synced.

Are Zoho CRM custom fields supported?

Yes. SyncPenguin detects your Zoho CRM custom fields automatically. You can map text, picklist, number, date, date/time, checkbox, phone, email, website and formula fields to fields in the other app.

Will SyncPenguin create duplicate contacts?

No. When you start a sync, you can run an initial merge that matches contacts that already exist in both apps. After that, SyncPenguin tracks every synced contact, so later changes update the existing records instead of creating copies.

Can I sync only some of my Zoho CRM contacts?

Yes. Using the no-code filters, you can sync only contacts that meet your conditions, for example a certain lead source, department, company or custom field value.

What happens when I delete a contact in Zoho CRM?

SyncPenguin can delete the matching contact in the connected app, or keep it, depending on your sync rules. You can also add deletion rules to control exactly when contacts are removed.

Do I need technical skills to set up the sync?

No. You connect your Zoho CRM account, pick the app to sync with and adjust the settings in a visual, no-code interface. SyncPenguin then keeps everything in sync automatically.

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Free 14-day trial with full support and no credit card

About Zoho CRM

Zoho CRM is a cloud-based customer relationship management platform from Zoho Corporation, used by hundreds of thousands of businesses worldwide. It helps sales, marketing and support teams manage contacts, leads, deals and customer communication in one place. Zoho CRM also offers workflow automation, analytics and deep customization, which makes it a popular choice for companies of all sizes.

Official website: https://www.zoho.com/crm/