1. Connectors
2. Pipedrive Contacts

SyncPenguin's connector for Pipedrive contacts

Sync your Pipedrive contacts two-way or one-way with other apps and services

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Sales teams keep their customer contacts in Pipedrive, but they make calls, send emails and run campaigns from other tools such as phone address books, Outlook, Google and email marketing platforms. Without a sync, the same contact has to be entered and updated in several places. The data quickly falls out of date, duplicates pile up, and calls from customers show up as unknown numbers. This connector keeps Pipedrive contacts and your other apps aligned automatically, so every system shows the same, current information without manual copy-pasting.

How does it work?

The Pipedrive Contacts connector lets SyncPenguin keep the people (persons) in your Pipedrive CRM in sync with the other apps your team uses every day. You can sync Pipedrive contacts one-way or two-way with Google Contacts, Outlook, Microsoft 365, iCloud, HubSpot, Mailchimp, accounting tools and more. Names, companies, emails, phones, labels and your own custom fields stay up to date automatically. With SyncPenguin's no-code rules, you decide which contacts sync, which fields are copied, and how values are transformed, so your customer data looks right wherever you need it.

What can Pipedrive contacts be synced with?

ActiveCampaign

Contacts

Attio

Contacts

Capsule CRM

Contacts

Copper CRM

Contacts

Exchange On-Premises

Contacts

Freshdesk

Contacts

Freshsales CRM

Contacts

Google

Contacts

HubSpot

Contacts

iCloud

Contacts

Mailchimp

Contacts

Method CRM

Contacts

Microsoft 365

Contacts

Microsoft 365 GAL

Users and org. contacts

Nimble CRM

Contacts

Notion

Contacts

Outlook

Contacts

Pipedrive

Contacts

Quickbooks

Contacts

Salesflare

Contacts

Salesforce

Contacts

SendGrid

Contacts

Shopify

Customers

Square

Customers

Xero

Contacts

Zoho CRM

Contacts

Popular real-world use cases

• 
  Two-way sync Pipedrive contacts with Google Contacts so salespeople see caller names on their Android phones and can edit contacts on the go.

  
• 
  Sync each salesperson's own Pipedrive contacts into their Microsoft 365 or Outlook contacts, so customer details are available in Outlook and on their mobile devices.

  

  
• 
  Publish Pipedrive customer contacts to the Microsoft 365 Global Address List (GAL) so the whole company can look up customers and recognize incoming calls.

  
• 
  Keep Pipedrive contacts on iPhones and Macs by syncing them to Apple iCloud Contacts, filtered to only contacts with a selected label.

  
• 
  Hand off marketing leads from HubSpot to sales in Pipedrive automatically, adding a label such as 'Marketing Lead' to every synced contact.

  
• 
  Add Pipedrive contacts labeled 'Newsletter' to a Mailchimp audience, so your marketing list always matches your CRM.

  
• 
  Send Pipedrive contacts with a 'Customer' label to QuickBooks or Xero, so billing has up-to-date customer details without retyping them.

  

  
• 
  Bring Shopify customers into Pipedrive as contacts with a 'Shopify Customer' label, so your sales team can follow up with buyers.

  
• 
  Run Zoho CRM and Pipedrive side by side during a CRM migration, or between departments, with a two-way contact sync that prevents duplicates.

  

Key features

Two-Way Sync

Keep Pipedrive contacts and your other apps in sync in both directions. New, updated and deleted contacts are handled automatically.

Smart Company Linking

Company names are matched to existing Pipedrive organizations. If no match exists, a new organization is created automatically.

Labels Support

Sync Pipedrive contact labels and use them in filters and rules. Labels that don't exist yet are created in Pipedrive for you.

Custom Fields

Map your own Pipedrive fields, including text, numbers, dates, single and multiple options, phone and address fields.

Per-Owner Syncing

Sync all contacts or only those owned by a specific Pipedrive user. Each salesperson can get just their own contacts.

Affordable & Scalable

With SyncPenguin you only pay for changes to your data, regardless of how many contacts you initially have, or will have in the future.

Supported fields

Name (read-only) First name Last name Company (organization) Labels Emails Phones Custom text fields Custom long text fields Custom autocomplete fields Custom phone fields Custom single option fields Custom multiple option fields Custom numeric fields Custom date fields Custom address fields

Things to note

• The connector syncs Pipedrive persons (contacts). Organizations are linked to contacts by company name but are not synced as separate records.
• Most custom field types are supported. Monetary, time, date range, user, person and organization reference fields are not synced yet.
• Email labels are synced as Work, Home or Other. Phone labels are synced as Work, Mobile, Home or Other. Any other label is treated as Work.
• When an address is written to a Pipedrive custom address field, it is saved as a single address line and Pipedrive splits it into its parts. The formatted address is read-only.
• Labels and custom fields are not mapped automatically. You can map them in a few clicks in the field mapping settings.
• New and updated Pipedrive contacts are picked up on each scheduled sync, so changes may take a short time to appear in the other app. Deletions are captured instantly via Pipedrive webhooks and applied on the next sync.
• Contact owner filtering supports one Pipedrive user per sync flow. To sync contacts for several salespeople separately, add a sync flow for each user.

PRIVACY FOCUSED

We value your privacy

At SyncPenguin, we respect and protect the data we sync

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Frequently Asked Questions

How do I connect Pipedrive to SyncPenguin?

Copy your personal API token from Pipedrive (Personal preferences > API) and paste it into SyncPenguin. SyncPenguin checks the connection right away and tells you if anything needs fixing.

Can I sync Pipedrive contacts with my phone's address book?

Yes. Sync Pipedrive with Google Contacts for Android, iCloud Contacts for iPhone, or Outlook and Microsoft 365 contacts. Your Pipedrive contacts will then appear on your phone with names, companies, emails and phone numbers.

Is the Pipedrive sync one-way or two-way?

Both are possible. You choose the direction for each sync, and you can control separately whether new contacts, updates and deletions are synced in each direction.

Can each salesperson sync only their own Pipedrive contacts?

Yes. You can limit the sync to contacts owned by a specific Pipedrive user. You can also add filters based on labels, custom fields or any other contact field.

Are Pipedrive custom fields and labels supported?

Yes. You can map labels and most custom field types, including text, long text, numbers, dates, single and multiple options, phone and address fields. Labels that don't exist in Pipedrive yet are created automatically.

What happens to the company name when a contact is synced to Pipedrive?

SyncPenguin looks for an existing Pipedrive organization with the same name and links the contact to it. If none exists, a new organization is created, so contacts stay connected to the right company.

Will syncing create duplicate contacts in Pipedrive?

No. SyncPenguin keeps track of which records belong together and updates them instead of creating copies. You can also merge existing contacts when you start a sync, so you don't end up with duplicates.

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About Pipedrive

Pipedrive is a sales CRM and pipeline management platform built to help small and mid-sized sales teams close more deals. It gives teams a visual sales pipeline, contact and organization management, activity tracking, email integration and sales automation. Pipedrive is used by over 100,000 companies around the world.

Official website: https://www.pipedrive.com/